A Little Bit About Our Company
How We Work | what we do | & why we do it
Yes, we have extensive experience with small business, large corporations, non-profits and individuals all around greater Vancouver area (Bowen Island, Burnaby, Coquitlam, Delta, Langley, Maple Ridge, New Westminster, North Vancouver, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Surrey, Vancouver, West Vancouver, White Rock, Abbotsford), but we certainly haven’t seen everything. Send Email firstname.lastname@example.org will tell us both if there’s a good fit between our capabilities and your requirements.
Determining your needs and objectives
Tell us what you want to accomplish and how you’re accustomed to working. What are your concerns and constraints? We’ll ask some questions about your project based upon our years of experience. Depending upon the nature of your request, we’ll either suggest some additional discussion or propose a budget and timetable.
Design stages – concept to final
Our design work begins with the concepts you wish to communicate and content to present, and the vehicle in which they’re presented. It could be an advertisement, brochure, publication, direct mail piece, website, t-shirt, postcard, or whatever you can think of to express your value to your prospects and customers.
We usually work up several design ideas, which we’ll email you as Adobe Acrobat files. Sometimes we nail it the first time around; sometimes two or three design rounds are required. Once you’ve approved the concepts, we’ll translate them into more finished project drafts for comment and final revision.
Printing and post-production
If your project involves printing or other post-design production that requires expert supervision, we can make ourselves available to be on-press with your job. We have first-hand experience with a variety of printers, and can assist you when it’s time to select a printer.
When we propose an estimate of design costs it is for our services and includes delivery of electronic document files to you or your printer. Illustrations, photographs, and other artwork acquired at your direction are billed additionally, as are printed color proofs, express shipping, messengers and other miscellaneous expenses. Our practice is to request a 50% deposit before initiating projects for first-time clients, with the balance billed at net 30 days upon completion.
Mac OS or Windows – We work on both platforms so we can provide you with the file format you require. These are some of the software titles we work with on a daily basis:
- Adobe Creative (Photoshop, Illustrator, InDesign, Acrobat)
- Microsoft Office (Word, Excel, PowerPoint)
- Email Marketing
- Filemaker/ Database Management
Hardware & Operating Systems
On the Mac, we have several machines running either OS X or OS 9. We run Windows XP, Vista, 7 and 8 on a mix of computers.
Large files can be uploaded to our FTP site; call us for details.